Click here to Watch this Episode
John C. Morley: (00:09)
Hi everyone. I'm John C. Morley, the host of the JMOR Tech Talk Show and Inspirations for Your Life.
John C. Morley: (01:01)
Hey everyone, it is John C. Morley here, serial entrepreneur, and welcome to another great edition of the JMOR Tech Talk show. Can you believe we are in the third week of August? I mean Aug 19. We have one more Friday left in August, and then we will celebrate Sept 2. Can you believe the summer has gone? I don't know where it went. We have a great show for you tonight; as you know, we always do. And one thing I want to share with you guys is how many of you out there have Apple devices? Any Apple phones? Alright, so it's recently been observed that you probably should be. Yes, ladies and gentlemen, Yes, you, you probably should be doing something. You are probably updating your Apple devices right after the show, not during the show. And Apple, according to CNN, is directing users of most of its devices to update the software after the company discovered a vulnerability in its operating system that it says may have been actively exploited.
John C. Morley: (02:08)
Now, a security update was posted earlier this week, and Apple said the vulnerability affects iPhones dating back to success, iPad, fifth generation and later, iPad Air 2 and later iPad mini 4, and later all iPad Pro models and the seventh generation iPod Touch, I should say. And Apple said the vulnerabilities give hackers the ability to take control of a device's operating system to quote-unquote execute arbitrary code. That's code that could potentially cause damage to your device. And infiltrate it with all kinds of problems and what we call malware and steal content from you that you're putting in as well as direct you to places that you shouldn't want to go to as well as make your phone very slow, but most importantly giving you a false sense of security and taking that information that you think is so secure and giving it out to bad hackers.
John C. Morley: (03:14)
So definitely, ladies and gentlemen, go get your Apple devices updated. If you don't know how to do that, it's really simple. You can just go to the settings menu, and you can go to right there where it says you can just type an update on your phone just like I'm doing right there, software. And then you just go to settings, software update, and you'll see it says automatic updates. You can say on, and right now, mine is saying 15.61. So I'm going to do that for you right now to show you and download the latest one. I'm going to put my passcode in and download and install it. And you do have to make sure you are on a wireless connection. If you're on cellular, it will cost you unless you have unlimited data. So right now, the update is going to download.
John C. Morley: (04:05)
It takes about two minutes to install or reboot my phone. And so that's iOS 15.6.1. If you don't have it on your phone right now, go ahead and do that right now. You must do that. We don't want to have your devices exploited by some bad hackers that could steal potentially valuable information from you and could compromise your identity. That's never a fun thing. All right? So, of course, some useful information and something I want to share with you guys is how many of you get these phone calls, right? They call you and say, Hi, I'm such and such, and I am calling you because your vehicle's warranty is about to expire. And I have fun with them. They call me, and I say to them, Okay, so which car are you calling about? And you need to talk to my car manager.
John C. Morley: (04:58)
I don't handle this. And so this is something that's going to make you guys happy. I know it's making me happy. A monumental case looks to crack open the world of auto warranty Robocalls. Let's dig a little deeper using a web of shell companies aliased by fly-by-night phone providers that have somehow gotten this control. And Cox and Jones have allegedly set billions of robocalls nationwide since 2018, offering vehicle service contracts misleadingly characterized as car warranties. And, you know, this is bad and needs to stop. I know whether you have gotten one of these calls or maybe you have a friend that's gotten one of these calls, they're a waste of our time, you know, and it's not right what they're doing, it already is illegal to spoof caller id. And if you're doing it to defraud, that's a bigger problem, which this falls under.
John C. Morley: (06:04)
And Robo callers don't seem to care right now. So what we need is technology to prevent spoofing. And this doesn't go far enough right now. So there needs to be a way to check a box on your recent call list if the call was unauthenticated, and you possibly could report the call if you thought it was a bad one. I believe this is amazing because I can't tell you how many people waste their wonderful day and night answering calls. I hear it from my father. Tell me, Oh, how many Robo calls have I got? And they only have no more robots. And now, those things are good and helpful, but they still get around the system. And so I also want to let you know that some companies use these automatic notification systems to let you know of snow, school, or blasting emergencies.
John C. Morley: (07:01)
And so when the calls come through, they often say spam because they're not properly identified. I think there needs to be a clear delineation for people using automated callers for a definitive purpose. And I don't mean campaigning, and I don't mean soliciting funds, okay? I mean something vital to someone's life. There's a recall on something for a product you own, not a product they think you own, but a product you own. And so this is what needs to happen. America needs to come together as a consortium, and we need to send a message to the government to say, You know what? Enough is enough, is enough, is enough. And I am so happy they're about to blow the case on this because this is just crazy. There's probably no sentence in our English vocabulary that is more infuriating than the word auto warranty robocalls.
John C. Morley: (08:05)
And you hear this one thing, which is even more to the point, and I quote, We have been trying to reach you about your car's extended warranty close quote, that is just terrible that the FCC that Cox and Jones would allow this to happen. Now we know why it's happening. They're making billions of dollars off of this. Somebody is scamming someone now. Is it Cox and Jones that's doing it? No. But they should be taking the responsibility and the liability because they're allowing their customers to defraud them. And just so you guys know, it's spoofing. Spoofing is when you dial a person, and you can change the caller ID number. I know about this because I studied this when I was doing my senior project at college; I studied the iclidk packet. Now, what the heck is the Iclidk packet?
John C. Morley: (09:04)
Well, I'll tell you. So the iclidk packet is the incoming call line identification packet. And you've heard about this on badave, you've heard about this on your other plain phones, you've heard of it on your cell phone. So what happens is that Bell Labs has all of the, let's call it, the research material and books and things that we need to know about the technology that was developed, right? So is Bell Labs still around? Well, it's Bell Labs; Bell Laboratories are doing many other things now, right? You know, they're doing different types of devices, so I think the whole issue is what happened. So Bell Labs survived as part of Lucent Technologies. Now, when you go to the one, you get a rodent company.
John C. Morley: (10:04)
That's not them. They survived as part of Lucent Technologies, even after it merged with Alcatel in 2006 to become Alcatel Lucent. In 2016, Nokia acquired the company and remained Bell Labs Nokia Bell Labs. So Nokia Bell Labs still exist today, and that's the one you want. So if you go to Bell labs.com, that's not going to get you anywhere but Rodin Care, so don't go there. So it's Nokia Bell Labs. And so this is the renowned research company that has all the information about, you know, Bell ATT, all those documents about the phone and how things went through. So the incoming call line ID packet is a burst of data sent between the first and second ring. Now, there was the initial, let's say, the release of it where they just gave the number.
John C. Morley: (11:04)
Then they did enhance caller id, which was the name and the number, and you could choose which you wanted to show up. Many of you remember the caller ID boxes, and you'd have those little red lights that would blink when a call comes in, right? And you'd had to take the one line that comes in from the phone company, plug it into the end of the caller ID box, and the other line from that into your phone. Now, your phones and cordless phones can all do caller ID detection. I mean, built in many phones, including some that are by Panasonic. When the call comes in, if it is a block number, the phone will require the caller to press a digit to verify they're a human being. Now, if you get a call from a number that is a spam call, you press one button, and now they're added to the database in your phone, and that number will now not just come through, and they'll have to be verified by pressing the number to verify their human.
John C. Morley: (12:04)
So these are all great things. I think the problem is that, you know, we're thinking about technology years ago, and we have to adapt to how people are doing things. I knew a company operating a robocall-type business today, and they don't call it that. They call it a voice messaging service where they charge you to have the calls call out, and you pay for the amount of time that is actually, they call it on air, whether that's to an answering machine or a live person. You're paying for that airtime. And so it's obtrusive, you know, and they have ways they can get around the gatekeepers, and they keep calling back. But it's annoying. And I don't know if you guys know. Still, it is illegal, okay, to call somebody on their cell phone with these Robocalls unless they've had some type of a relationship, a business relationship in a period of time that's the truth, ladies and gentlemen.
John C. Morley: (13:06)
So I hope they take these suckers down because robocalls need to go. I mean, they just need to go. And there are modern companies like Kixy, and there are other ones, voice broadcasting. Resolve, automated robocalling, and the FCC rules require telemarketing to allow you to opt-out of receiving additional telemarketing robocalls immediately during a prerecorded telemarketing call through an automated menu. The opt-out mechanism must be announced at the outset of the message and available throughout the call. Pretty interesting, right? So what are the four things you should do when you get a robocall? Don't panic; hang up on illegal robot calls. Is the recording trying to sell you something? Okay? Consider protecting yourself with technology like call-blocking apps and call-blocking services.
John C. Morley: (14:15)
You can also ask your phone provider if they have call-blocking tools that you can use as well. Report the call report robocalls to www.ftc.gov/complaint". I just want to take a moment and explain this to people because this site has been around for a very long time. And so the thing about this is that many people don't know about it, and here's why they don't know about it. The reason they don't know about it is very simple, in the beginning, when people were doing this, they didn't, they didn't realize they had to register a second time. Now they're a little better. If you click on the report to help fight fraud, you click on report now. Is your report about any of these common claims in impersonator, job investor, money market, phone internet, TV service, health, just an annoying call online shopping sweepstakes, prize lottery, auto sale repair, credit, debt, or something else?
John C. Morley: (15:14)
And they'll get you to the right place. So I think that is a great thing you can do right there. Now, that is the one place you want to go. That's www.ftc.gov/complaint. But if you go to the site, there's no call.gov, which I recommend you go to. Now you can report unwanted calls by just clicking on the green button. However, to report an unwanted call, you first have to be registered in the system so that they can know who you are and take your information, and know how to handle it. So you must register your phone first, even though the green one's there and the blue one is second.
Registering your phone should be done first, and then verifying the green should be done last. So you click on Register your phone, it says, if you're unsure if you have registered previously, just click on here. So what you do is you click on the verify here button and enter one of your phone numbers, okay? So you enter one of your phone numbers into the system, and once you put that in, you can enter up to three numbers. And so when you enter those numbers into the system, you could put an email address if you want to do that. You can click on submit. Once you click, it says you must enter your email address; you have to enter your email address. So you enter your email address, submit, and it says Verify. And then you're going to receive an email. So now you'll receive an email from the do not call a website.
John C. Morley: (16:53)
And once you get that email, you'll click on it. And that's all you need to do. It might take a few minutes for that call to get through to you. And so you know, that's what you need to do, but also report it on the government site because I feel that these people will keep getting away with this nonsense if we keep allowing it. So let's stop being enablers, and let's go to www.ftc.gov/complaints. Do not call.gov, and let's start sending these people a message. Let's go after these people legally and stop the nonsense, right? How long has Robo, I'm going to call it "call harassment," been going on? Well, that's a great question. It's going on for many, many years. Robocalls have been around since 1993 when the business owner, Tony, used his telemarketing machine from his collection agency business to announce his candidacy for the 57th Assembly District in California.
John C. Morley: (18:02)
And so I feel that you know, it's a challenge to what's happening. Still, you have to realize that if somebody is using robocalls in a way that is not helping you like, obviously, doctors can sometimes use it, but if it's used in a way to sell you or to do something you don't want, for example, let's say your air conditioning service. They call the reminder, and you're ready to be the customer, no big deal. But if they're calling like everyone's, Hey, you know, great, thanks for being a customer, and they keep calling and saying, Hey, you know, this week we're having things like, that's annoying. You should be able to opt out of those communications but still get the communications about your appointments. See, those are sales related as opposed to just your confirmations. And there should be a way that they're able to separate that; otherwise, they should just throw the whole robocall thing in the garbage.
John C. Morley: (18:54)
All right, So how many of you know about Airbnb? Well, Airbnb rolls out an anti-party technology to help enforce its global ban. What the heck is this all about? I mean, this just seems like it's coming out of nowhere. So weeks after Aaron B said it would permanently ban parties at properties rented through its platform. The company's deploying the so-called anti-party technology in the United States and Canada to help enforce this measure. The new system analyzes a variety of factors. The company's announcement includes previous reviews, how long a user's been on the platform, the length of the stay, and whether the rental is occurring on a weekend or a weekday. So the global error B & B said, "this is to help identify potentially high-risk reservations" and prevent those users from completing a booking.
John C. Morley: (19:46)
Those who cannot book homes due to the anti-party tech will have the option to reserve a hotel room or a private room rather than an entire property where a host is less likely to be present through the platform Airbnb headset. So Airbnb is taking things. So I want to just give Airbnb kudos. I think it's great that they're using technology smartly to embrace people and to stop people trying to abuse, create damage and cause them lots of extra challenges. All right, TikTok, my friends, TikTok is to clamp down on paid political posts by influence ahead of the US mid-terms now. So this is an interesting thing because TikTok has been under a lot of scrutinies, and TikTok is going to work to prevent content creators from posting paid political messages on the short-form video app as part of its preparation for the midterm election in November.
John C. Morley: (20:49)
The company had recently said just this past week, and critics and lawmakers have accused TikTok and rival social media companies, including meta platforms and Twitter, of doing too little to stop political misinformation and diverse content from spreading on their apps. So I think this is great, and while TikTok has banned paid political ads since 2019, campaign strategists have skirted the band by paying influencers to promote political issues. See, I think that's a problem, and I think TikTok needs to be aware of when an upturn is happening on that, and they need to investigate that further. So I think that's good for TikTok, but they're still playing phony on the back end. So we'll have to see what they're doing, and we'll go from there. All right. How many of you out there use DoorDash?
John C. Morley: (21:40)
Well, DoorDash ladies and gentlemen in Walmart, well, they're getting a divorce. Unfortunately, DoorDash is ending its delivery partnership with Walmart. But why would they do this? So DoorDash is adding this delivery partnership with Walmart. After more than four years of delivering the retail Giants products to customers, the news was reported by a business insider, and the Source is familiar with the matter. Told Insider that DoorDash decided to end its partnership with all more because it was no longer mutually beneficial. And because the delivery company wanted to focus on its long-term customer relationships, a spokesperson for Walmart told Insider that the two companies have agreed to part ways. George Ash sent Walmart a 30-day notice and a letter earlier this month to end the partnership. Determination will go into effect; this September 2023; they quote, "We'd like to thank Walmart for their partnership and are looking forward to continuing to build and provide support for merchants in the years ahead with our leading marketplace and platform offerings."
John C. Morley: (22:43)
A spokesman from DoorDash told Tech Crunch in an email we reached have said the termination will end a partnership that began in 2018. Hey, by the way, I just got that update, ladies, and gentlemen; IOS 15.6.1 would install. I can say, wait, or I can just leave it alone in one second, and you can now say it's installing and rebooting my phone. So it did take a little bit of time. I recommend if you're doing this, don't do this when you're about to receive a phone call or, you know, make sure you're with people so that if they're trying to get you, you know, they're not panicked, Oh, I can't get you right. So very interesting thing that's happening. But you know, I have to believe that although Walmart had partnered with a third party, a delivery service like DoorDash, the retail giant has also been focused on building its delivery efforts. See, I think this is the truth. An insider reported just, and I think it was just this past Wednesday, Thursday, that Walmart is acquiring delivery drivers, the company behind Walmart's Spark platform that sees gig workers deliver orders to customers. A Walmart spokesperson told Insider that the Spark platform has grown to become the company's largest delivery service provider, accounting for 75% of Walmart deliveries. So there you have it, ladies and gentlemen. I would be a bit surprised if Amazon started doing this.
John C. Morley: (24:04)
Interesting. I mean, my deliveries don't get her. I can tell you that one out of five deliveries gets lost. It's just absolutely; when I say a crime, it's literally a crime. And I want to let you know something else that's interesting. Speaking about bringing up our friends at Amazon, something interesting happened there, and I want to share this with you. So one is that workers are filing for a union vote at another Amazon facility. Don't they feel they're being treated right? Did you know that a worker just died at Amazon?
John C. Morley: (24:51)
And so this just ladies and gentlemen, that Amazon Labor Union president Chris Malls, who led a nearby Staten Island, New York warehouse to a union this year, wrote on Twitter that the worker who died has been unconscious on the floor for more than 20 minutes and that it was nearly an hour before 911 was called. I think that is pitiably disgraceful. I don't care how much money you're worth if you can't have that, there's only one thing more disgraceful than that, and that's being deliberately negligent. I'm not going to mention the company, but there was a pretty large chain in New Jersey, and I know, being an EMT friend that I know and being a first responder, I know that when I hear this and they couldn't help this one person survive, You know why? Because they didn't have a defibrillator at the store. And this is a pretty big store, a big chain, and that's terrible. That company should be sued for that because the person that was there, unfortunately, didn't make it.
John C. Morley: (26:06)
So let's kick these companies into gear, and if they are going to be a place for a major amount of people, they need to have these types of things. I think defibrillators should be in every building. So not if you're a company, but if you're a landlord and have more than so many people in your building, you should have at least one of these per shopping center. I think that's a big, big concern, a really big concern, ladies and gentlemen. But everybody, it's out about the dollars. If you're wondering what my phone's doing, in case you want to check that out, my phone is just rebooting right now. So this update is not the 62nd update, all right? So we will keep you in the loop of what's happening with Amazon and things like that. But I don't know, ladies and gentlemen, I think I think a lot of times companies do things for money, and I get that, but if you're doing something to be directly negligible, like you're like, Hey, I just don't want to do it. We're not talking a lot of money for these companies. I mean, this thing would've given them a good PR that they had this.
John C. Morley: (27:17)
And now the fact that they didn't have it all, people could say, Oh, gee, I can't believe that store, that big chain store, didn't have it. I'm never going to stop there, or I'm not going to stop there with my elders, right? So my phone is still updating, ladies and gentlemen. So again, this is a pretty slow update, but at least I know my phone will be protected from these bad actors and unable to access my OS, which could be very damaging. All right? Another story I want to cover with you today is that law owners are proposing revolutionary rules for the ownership of crypto tokens and NFTs. So first, before I get into that, we all know a little about crypto, but what the heck is an NFT? Alright, NFT stands for a non-fungible token.
John C. Morley: (28:11)
Non-fungible means it's unique and irreplaceable, okay? And the Verge explains it well, and I quote them; basically, it says it's a Bitcoin, and it would be fungible because if you traded one coin for another, you'd have the same thing, so you wouldn't be able to get the same item, right? But NFTs are designed to give you something that can't be copied. Ownership of the work, though the artist, can still retain the copyright and reproduction rights, just like with physical artwork. Regarding physical art collecting, Anyone can buy a Mona print, but only one person can own the original. I like to think of it a little bit differently. I like to think of it like there are ten signed copies of a Monet painting, and my painting is a signed original. Okay, that's pretty good. So it's an original, and it's signed, so it is original, but you know, they have signed to that. So they say, so you might be saying, Hey John, so how much is a Monet painting? Well, that's a great question. So Claude Monet's work has been offered at auctions multiple times with realized prices from $5 to $110 billion, $747,000, depending on the size, give or take. And the medium of the artwork. Since 1998, the record price for the artists at the auction is $110 billion or 747,000 US dollars. And that's pretty interesting. So when we think about this, you can buy a Monet on Amazon for 1.5 million.
John C. Morley: (30:16)
So that's pretty interesting. And understanding how NFTs work is pretty interesting, but let's get to the bottom of what's happening. So law commissions are proposing a revolutionary rule for ownership of crypto tokens and NFTs. Now legal reforms body for England and Wales says "the digital assets are personal property." And there's a major earthquake happening in digital assets, which is expected to create a big turbulence storm that will impact tech not only in the real world but also in the metaverse. That's right. So when you put things online, you say, Well, gee, you know, it's a grey area. Well, there are new rules that are being formed as we speak, and there are property rights, intellectual property rights, and now this just got a bit more complicated for those attorneys that graduated. Now you probably gotta have a certification just in NFTs.
John C. Morley: (31:13)
And so, you know, if you are buying something that might not exist or be worth zilch in 30 seconds, I don't know, that doesn't have me running to want to buy one of these things. Think about this for a moment. You're a business, and you're getting paid in Bitcoin, and now that Bitcoin suddenly went down, but you can't tell your customer you need more money, you still have to pay your supplier in US dollars. But if it wasn't NFT, a non-fungible token, that would mean that the value should go up on that item if it's the only one. However, if nobody cares about that like if you made a chocolate peanut butter brandy Swiss apple pancake, and let's say that was worth $10,000, it was only one plate of them. That could be a problem.
John C. Morley: (32:18)
Now I remember there was an item, I think it was a cake, and this cake was somewhere around $5,000. And I'm like, why would you want to keep a cake? Because it has value, but you never want to eat it because it's stale, but it has value because of everything it went through. I don't know, ladies and gentlemen, this is like people saying a company's worth X dollars, but they don't have the tangible assets to show. I call this money monkeying because what it's worth and what you're getting is not the truth. I mean, that's just in a nutshell, right? So ownership, you know, becomes a problem. And you might be saying to me, Hey John, you know, what makes somebody want to buy a non-fungible token? By the way, I just got that email from www.donotcall.gov.
John C. Morley: (33:19)
So thank you for registering your phone with Do with the National Do Not Call Registry. You successfully registered your phone number, which tells you the date I registered it. Most telemarketers will be required to stop calling you 31 days from your registration date. Okay? So now what you can do is you can go back there, you can put all them in at one time. So again, it's www.donotcall.gov. So if I want to put another phone number in that list, I could do that very, very easily. I can go in it. So when you click on Register your phone, you could click on Verify here or say Register here. So when you say Register here, I'll put another phone number I have, and I'll also put an email address in that one.
John C. Morley: (34:04)
Now, remember, it will tell you whether you know, whether you were verified, or whether it went through. So I'll click on submit. It says, make sure your information is correct, Register. And so it will tell you if you submitted your phone for registration and the National Do Not Call Registry, you receive an email from registered to call.gov to quit your registration, you must open the email. So if I've already registered, it will not have me registered again. And here's the cool thing about this, ladies and gentlemen, you don't need to be able to do anything. Now, I gotta say something you don't need to register again. The original Do Not Call problem was that you had to register again because it expired, right? And that was a very big problem, and I want to let you know that it did take a few minutes for that email to get to me.
John C. Morley: (35:01)
And you do need to click on that email, especially if you haven't registered. So it'll let you know whether you register or not. If you have read it but haven't registered, you'll click on it, verify, and register yourself. So if you register yourself, I think that's pretty cool. But the question I have to ask is where these things are going, ladies and gentlemen. Where is the stuff going? Because you know, now there's a tracking system, you might be saying, But John, what is the fine for using RoboCall? Let, let's just say, what is the fine? So the Federal Commission, actually the Federal Communications Commission, proposed a 45 million fine against a robocall company that allegedly made prerecorded calls without consent. The agency announced, literally just today, the calls allegedly made false claims about the COVID-19 pandemic to spur people to buy health insurance.
John C. Morley: (36:07)
So we're not just talking about the annoying people calling about your car. They're using a call to put fear in people's minds. Now, it's one thing if fear is part of your ad and you're trying to get somebody, but you can't use that in a robocall way. You can't threaten people. You can tell people about a problem, but you can't lie about the facts. You can't mail somebody the post score. That's going to be unfair, right? And so, is this a problem of protection against robocalls and prerecorded calls? They call it the TCPA, the Telephone Consumer Protection Act. And it restricts robocalls and prerecorded messages made by telemarketers and debt collectors. So Congress passed the federal telephone Commission Protection Act in response to increasing consumer complaints about telemarketer and debt collector phone calls. The primary purpose of the TCPA, that is, the Telephone Consumer Protection Act, is to reduce the number of Nissan's calls. Perhaps more importantly, it works to protect consumers' right to privacy.
John C. Morley: (37:12)
So what is Robo's call? Well, it's an automated call, and it's a call dialed by a computer. And on the other hand, it could be a prerecorded voice message, such as a machine that just gets loaded with a couple of numbers to dial. And the call usually picks up, and when contacted, a message is played to them, or they have to, to prompt to see if they're the live person. Now, the TCPA very, very specifically restricts the practice of telemarketers and debt collectors and their use of automated dialing and prerecorded voice messages concerning cell phones, residential phone lines, text messages, and unsolicited faxes. That's a really big one. So what constitutes a violation? Well, that's a great question. So the TCPA prohibits marketers from using automated calls, prerecorded messages, and text messages to cell phones. The law applies to cell phones for business or personal use.
John C. Morley: (38:11)
So somebody says, Oh, it's just my cell phone. No, it is now for any cell phone and a telemarketer or debt corrector. If they violate this law, they will be in trouble. So, in essence, a telemarketer makes an automated robocall or prerecorded message and text message to the consumer's cell phone. Unless the consumer previously gave the telemarketer or debt collector permission to call, it's best to get in writing. In a case where consent has been previously given, the consumer can revoke the consent by notifying the telemarketer or debt collector to stop calling the cell phone. The US Supreme Court upholds the TCPA probation on robocalls to cell phones and strikes down an exemption for federal debt collection. So when the TCPA became law in 1991, the law prohibited any call other than a call made for emergency purposes or made with the prior express consent of the call party using an automated telephone dialing system or an AI artificial intelligence prerecorded voice to a telephone number signed to a paging service, cell phone, telephone services, specialized mobile radio services, or other radio common carrier services, or any of the services for the call party is charged for the call in section 47 USC 227B one a part three.
John C. Morley: (39:32)
Then in 2015, Congress amended the law as part of that year's budget bill to include an exception for calls made to collect on government-owed debts. That was interesting that they allowed that to happen. I don't think that was fair. On Jul 6, 2020, the US Supreme Court struck down the exemption for collecting debts owed to the federal government. I think that was good in the case of bar versus the American Association of Political Consultants. So automated calls to cell phones to collect debts owed to or guaranteed by federal governments like student loans and worries debts are now banned along with other Robocalls. So calls to residential phone lines, telemarketing calls to consumers on the Do Not Call registry, documenting evidence of yes, the Telephone Consumer Protection act. Very important that you document that and obtain and save all the phone numbers and records. Make a written record of the call you're receiving, specifically the date.
John C. Morley: (40:37)
When you go on that site and report it, you'll have a record, but save that. Save all voice messages. So if you revoked consent, make sure you have a copy of where you revoked consent and provide that damages for violation of the Telephone Consumer Protection Act. Consumers who receive telemarketing calls prerecorded or automated to their cell phones or residential landlines that violate the TCPA may file a lawsuit against a telemarketer or debt collector for the violation. A consumer can risk covering up to $500 for each violation of the Do Not Call Registry, up to $500 per phone call that violates the TCPA, and up to $5,000 per phone call if the consumer can show that the TCPA was violated knowingly and wilfully. So if they're on the Do Not Call Registry, that's $500 bam per call, $500 per call that violates the TCPA. Anything under the Telephone Consumer Protection Act and $1,500 per call if the consumer can show that the TCPA was violated knowingly and wilfully like
John C. Morley: (41:53)
That is very interesting. Of course, you'll want to talk to a lawyer about further questions, but I think this is important to know that we have rights, the other day, I received a text message now, "businesses can get business?" text messages on our phone systems. And he started with a very interesting text, and the text came over telling me. By the way, I just got that message, which took a few seconds. I'm going to click on it right now. And it comes up here, says, You have registered the following number in the National JU Call Registry. You may print this for your record. So that number was not registered, but remember, they can't call me on that number for 30 days. You have up to 30 days, 31 days for them to get that in their system.
John C. Morley: (42:40)
Cause they have to update their records. They can't just do it one time. So, ladies and gentlemen, I hope you have greatly benefited from today's show. And yes, we're working on more guests. It's been a little slow with the summer, but we're working on more guests, and I want you to know that you have rights and that when it comes to technology when it comes to social media when comes to doing things, don't be afraid to use technology if it's going to improve someone else's life. Now, if you're using the information to protect someone, so they're not harmed or to safeguard some asset, that's fine. But don't you dare use that information to go against that person or for self-gain without their permission. That last part, without their permission, I know you got a lot of value. You're going to want to go back and rewatch this show about the TCPA, the Telephone Consumer Protection Act, and the Federal Telephone Commission because there's just so much in there that you're going to want to digest. I hope you guys have a great rest of your night and a wonderful weekend. And you know what? I'm going to see you guys next week, and that's our last Friday in August. And then we're going to be into, yeah, we're going to be into September. Take care, everyone. I'll see you next Friday.