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John C. Morley: (00:09)
Hi everyone. I'm John C. Morley, the host of the JMOR Tech Talk Show and Inspirations for Your Life.
John C. Morley: (01:01)
Hey guys, it is John C. Morley here, a serial Entrepreneur. Welcome to the JMOR Tech Talk show. We are on our third Friday of January 2023. Can you believe that we only have one more week left in January, and we're out of the first month of the new year and into February? We're all ready, where did the holidays go? Where did January 1st go? Where did everything go? All right, we have a great show for you guys tonight, and we are working on gritting some good guests to come on the show in a few months. We have some new structures. My co-host Marcus will be back with us hopefully soon. We're hoping in February or March, but he will be coming back. So we are looking forward to having him back on the show. So let's talk about something that's really been eating at a lot of people: T-Mobile's Data Breach exposes about 37 million accounts. Ouch. That's a lot of accounts. So T-Mobile is the symbol of TMUS. O, said on Thursday, and I quote it was investigating a data breach that may have exposed 37 million postpaid and prepaid accounts and hinted at incurring significant costs related to the incident.
John C. Morley: (02:33)
Wow. Close quote, this is the second major cyber-attack in less than two years, and it comes after the carrier agreed to upgrade its data security to settle litigation related to a 2021 incident that compromised the information of an estimated 76.6 million people. Ouch. So T-Mobile, however, added the basic customer data such as the name, billing address, email and phone number and was breached, and it had begun notifying impacted customers. Now, the company has more than 110 million subscribers, a spokesperson for the US Federal Communications. FCC said, I quote, the regular had opened an investigation into the incident. So, I want to quote again that carriers have a unique responsibility to protect customer information. When they fail to do so, we will hold them accountable. This incident is the latest in a string of data breaches at the company, and the FCC is investigating close quote, the spokesperson from the FCC said.
John C. Morley: (03:45)
So, of course, T-Mobile declined to comment on the investigation. We wouldn't expect them to be around. And the news of this incident, you know, drew some really sharp reactions from many people in the company as well as customers. And I'd also like to quote what Neil Max, senior Analyst for Moody's Investor Services, said, while these cybersecurity breaches may not be systematic in nature, their frequency of occurrence at T-Mobile is alarming at outlier relative to telecom peers. Close quote. So this says to me that T-Mobile is doing something that probably is not right, probably not right? And I have to say that a standard needs to be set. And if that standard is not set, it doesn't matter who you are, but you're going to have problems, you're gonna have problems. And I have to tell you that, with the investor services division getting a little bit, let's say, concerned, I know this is gonna trickle down to customers. Will they leave T-Mobile because of its inadequacies?
John C. Morley: (05:12)
Will they? Or are they going to do damage control? Right? So my question is, how is T-Mobile doing damage control now? How are they doing it? Well, T-Mobile informed the impacted customers about unauthorized activity. This actually happened on January 19th, 2023, just yesterday. And I quote, we are currently in the process of informing impacted customers that after a thorough investigation, we have determined that a bad actor used a single application programming interface or API to obtain limited types of information on their accounts. As soon as our teams identified the issue, we shut it down within 24 hours. Our systems and policies prevented access to the most sensitive types of customer information. And as a result, customer accounts and finances should not be put at risk directly by this event. There's also no evidence that the bad actor breached or compromised T-Mobile's network or systems. While no information was obtained for impacted customers that would compromise the safety of customer accounts or finances, we want to be transparent with our customers and ensure they are aware that no passwords, payment card information, social security numbers, government ID numbers or other financial account information were compromised. Some basic customer information, nearly all of which is wildly available in marketing databases or directories, was obtained, including name, billing address, email, phone number, date of birth, account number, and information such as the number of lines on the account and service plan features.
John C. Morley: (07:03)
We understand that this is an incident and the impact it has on our customers. We regret that this occurred while we, like any other company, are unfortunately not immune to this type of criminal activity, we plan to continue to make substantial multi-year investments in strengthening our cybersecurity program. So is this just a bunch of lip service, ladies and gentlemen? Or is T-Mobile really gonna do something about it? And I love the way they downplay the fact that it was only people's names. It was only people's addresses. It was the only information that could be found in a marketing database. I think your date of birth and your name is pretty confidential information. So I think they're downplaying. It says too many other people, and to me that this is not something they think is serious. Or are they lying to the public so that they can just not have everybody go into a panic attack?
John C. Morley: (08:08)
I think it's number two. I think it's number two. I think what has to happen is the FCC needs to start maybe watching dogging T-Mobile because they've had so many issues. That's a problem, ladies and gentlemen. A very, very big problem. So and this could happen with any carrier; I will tell you that it was with another carrier. And you know, when my bill comes due, I get a phone call sometimes, and the phone call says you know that your account's gonna be suspended if you don't pay your $8,972. And I'm like; I just paid my bill. My bill's not even that high. So apparently, they're actually catching information when the bill dates come out. So, in this case, it was Verizon; their bills and emails are not very secure. And so the fact that people have access to their phone numbers proves that even Verizon has problems. Verizon has been having issues. Verizon was hacked as well. Between October 6th and October 10th, a hacker gained access to their accounts and may have processed unauthorized sim card changes. So all of these companies, right? You got T-Mobile; how about an ATT hack, right?
John C. Morley: (09:48)
There's happened to people's email accounts. And although you might be saying to yourself, Hey, it's not a big deal because everyone's getting hacked. I'm sorry. That doesn't mean that we should accept their statement of downplaying it because they're only downplaying it. So you and I don't really react. I think we need to hold not only the bad actors but the people that are running and managing our data, especially our carriers like Verizon, T-Mobile, ATT and any other cellular provider, even your local Celec common local exchange carrier. If you have a wired phone service at your home that includes Optimum, that includes Time Warner, right? Blue and many other companies, I'm just saying that data breaches are never fun, okay? And carriers have a responsibility.
John C. Morley: (11:09)
They have a responsibility and an obligation to ensure that our data is safe and that they're using our data to only process things that are in accordance with the most ethical standards. We'll keep an eye on that for you guys, but I did wanna let you know that if you are with T-Mobile, it's not just T-Mobile, all companies are having issues, but it seems that T-Mobile was having a lot of, let's say, reoccurring issues, even though they're not the same thing. The fact that their network is getting exploited so many times, it's a big problem. Like the investors are saying, Google vows to cooperate with India's antitrust watchdog after the Android ruling. What the heck is this all about? Well, in New Delhi, Google said today, on Friday, it will cooperate with India's competition authority after the Supreme Court upheld stringent antitrust directives forcing the US firm to change how it markets its popular Android platform in a key growth market.
John C. Morley: (12:26)
The competition commission of India CCI ruled in October that Google owned by Alphabet Inc., Exploited its dominant position in Android and told it to remove restrictions on device makers, including those related to the pre-installation of apps and ensuring exclusivity of its search. It also fined Google. Everybody is ready for this 161, not dollars, million. And Google's been concerned about India's decision as the steps seen are very strong, but they have a right to do it. After all, the European Commission is really serious about this problem with Android phones. And about 97% of the 600 million smartphones in India run on Android. 97%, ladies and gentlemen, can you believe that 97%? That's a very high number.
John C. Morley: (13:31)
And while in Europe, the system accounts for 75% of the 50 million smartphones. This is according to counterpoint research estimates. And just yesterday, Google lost a challenge in India's supreme court to block the CCI directives, getting seven days to comply, a move that will force the company to change how it strikes government agreements with device makers who use its free open source Android platform. And a quote that I'd like to read from the Google spokesperson "we will remain committed to our users and partners and will cooperate with the CCI on the way forward. We are reviewing the details of yesterday's decision, which is limited to the interior relief and did not decide the merits of our appeal". India's highest court also said, A lower tribunal where Google first challenged the Android directive can continue to hear the company's appeal and must rule by March 31st, Google said on Friday "we'll pursue the appeal in parallel." So, is Google doing what's best for our community, or is it doing what's best for its pocket? And I think we're gonna find that Google's doing what's best for their pocket. They don't care about you or me. Google told the Supreme Court if smartphone makers cherry-pick which apps to preload as the CCI ordered, it will prevent Google from securing pre-installation of its revenue-generating apps and consequently will force Google to charge a license fee. ,
John C. Morley: (15:26)
Google's not so free anymore, is it? This company warned that it could lead to mobile handsets getting costlier as input costs rise for the manufacturers. So even if you and I don't get charged, somebody's gonna be paying this bill, and that bill is going to cause more charges to funnel down to the end users. I don't know about this job. I think that we must understand that anybody with this much information at their disposal is a potential threat to the world. It's a potential threat. And I see we have a lot of people in the chat here. Thanks, Chris, for letting us know about that. We have some people here that are trying to just put garbage in the chat. I think companies that do this and people that spam chats, I think they should be really fine with serious amounts of money.
John C. Morley: (16:39)
Especially a lot of these mega.com sites think they're so cool, they can come in, and they can do stuff. But you know what? All they're doing is showing their lack of intelligence. That's right. They lack intelligence because they think everybody wants X-rated content, and they don't. They want the news. They wanna learn about technology. So mega companies get lost. Nobody's really interested in you that watch our program, but I guess it must make you feel important that you try to connive, deceive and manipulate the innocent public population. So Google, I just have to say to you and to Yahoo and to everyone else that you are not above the law, and you are not above being ethical, but people think that you can be the way you are because of the amount of money you have, because of the power you already have attained because you are the company that controls what shows up on the internet. I've never trusted them from day one. Companies that hire these people from other parts of the world just don't seem to have a clue that's a problem. Why does Google hire their own people in the United States to work for its company? Makes me second-guess what's Google really up to.
John C. Morley: (18:24)
They're up to something. And with India's antitrust watchdog, they're gonna start being held accountable for things they've done in the past and for things they're attempting to do to do in the future. So we will keep you abreast of what's happening with that current situation. And yes, Stadia, goodbye to the cloud-based gaming platforms. What's going on here? What are they doing? I'd have to say that this will be a major change for people.
John C. Morley: (19:10)
And if you are wondering right now, what is it that shapes our world? And, of course, it is technology, okay? But the end has come for Stadia, Google's cloud gaming platform. The tech giant announced in late September that it would pull the plug on Stadia after failing to entice enough users. And Wednesday marks the platform's last day. So did this happen because of that reason, or did they have another plan up their sleeve? Still, Google is earning rewards for how it handled the shutdown. As the Verge notes, it gave out refunds for both games and hardware, released a final game to mark the occasion and even enabled Bluetooth support for Stadia controllers. So they used them with PCs Max and other devices. Stadia had Solate Tech that liberate games from expensive consoles and PCs, but it was a little bit behind in marketing because of the lack of it in its own game titles. I think this is a problem. And with Google ending Stadia, their cloud gaming service, I got to know that it really impacted people. And I think the fact that people got their money back, they felt that Google did something right, but was this something that they did because they knew that if they didn't do it right, they would get sued?
John C. Morley: (20:59)
I think that's the reason why they did this. Ladies and gentlemen, they did it for that reason.
John C. Morley: (21:11)
Players were a little bit disappointed, but Google felt it was the right thing. As for reports, Reddit players and Discord hosted farewell parties to say goodbye to Stadia. The company took the decision to shut down Google Stadia as the platform failed, as we said, to garner enough attention for its players across the globe. Across the globe. But does that mean that they really wanna shut it down? I don't think this means that Google's going away. Sorry for Stadia. I think they're gonna come back with another name, and they figure the fact that they're doing such a great job, and they're giving everyone pats on the back. They're up to something, they're up to something.
John C. Morley: (22:02)
We'll have to see what they're doing. But I'll tell you one thing. I don't trust them. I do not trust them at all. So where is the future of our life going right now? What's the future of what's happening? Our world? And I think a big future of where we are in our world has to be delivered. And I'd have to say to you that being part of something makes a difference in people's lives.
John C. Morley: (22:46)
I know, ladies and gentlemen, that you're probably saying to me, Hey, you know, I don't use Stadia, I don't care. But it's not about Stadia. I think Google did this because they're trying to plant a Trojan horse, which means they're trying to sneak in when we're not expecting to sneak in when we don't want them to do something. That's what I believe Google's up to. I've seen it happen with Google before and I know they're gonna do it again. And Google's not the only company that does this. So they're not the only ones to be ashamed of this situation. Some act just like they do, and some even act much more terribly. That's gonna be a problem. So we'll have to see what happens.
John C. Morley: (23:37)
The future of contactless autonomous shopping and delivery will become much more prevalent in 2023. Like restaurants and supermarkets, it'll become a cornerstone of the industry. This will all happen because the pandemic Covid 19 forces companies to exercise hyper allergenic delivery measures to prevent space and the speed of the disease and to ensure the health and safety components of their patrons. So, day delivery companies relied on no-contact delivery and expected them to continue to do so in and near future. So even though Covid is kind of going into remission, people are still trying to operate that way, that way. Robots and autonomous vehicles are the future. Ladies and gentlemen, robots and autonomous vehicles are among the most critical trends that improve the contactless delivery experience. Even the shipping process. In fact, major logistics and e-commerce companies like Amazon are starting to use drones to deliver packages to perform same-day deliveries where humans contact one another.
Well, ladies and gentlemen, I think it is really cool.
John C. Morley: (24:58)
I think it's cool because we're now using technology to solve the need in the marketplace to lower the carbon footprint cost. Many businesses suggest and even incentivize their staff to buy their lunch and dinner from an online delivery place. They'll actually pay for it sometimes because they don't want them to leave the office. They find that when they leave the office, they come back and there's a lot of lost productivity time. Not, not everywhere, but there are some places this is happening. And while face-to-face retail stores are not gonna be away, the concept is taking root of the store online, in customer-centric countries resembling traditional supermarket facilities, but are not even in the store. Customers, instead of these locations, provide fulfilment by online orders.
John C. Morley: (26:09)
So fulfilment centres help improve distribution and spread of delivery, especially within the same geolocation. Contactless means that there's protection for delivery. I know there was an option when I ordered food the other night. Would I like contactless delivery, and I could just check a box, and that would mean that the payment was made or electronically? And the driver just left my package and my food, and then I got a text telling me my order was left on my door. So it does not mean the total extinction of shipment and delivery drivers. Nope. It means that contact-free delivery improves the health and safety protocols around product logistics. And the need to prevent infectious transmission is enhancing the protection of delivery personnel everywhere in life. We're still hearing about PPEs and personal protective equipment. It's a must for supply chain personnel and delivery drivers who will be dealing with dozens and even hundreds of parcels. Daily PPE is constantly improving, becoming less cumbersome and more comfortable and will only improve over time.
John C. Morley: (27:29)
So improvements in delivery software linking with considering features such as temperature tracking, personnel health monitoring and others are becoming a staple for our world. Now, the emergence of this new delivery technology is targeted toward everyone and the well-being of people and their health. So that's where it's coming from. But the bottom line about this new technology is that contactless delivery is here to stay. In a world where people are still kind of like distraught by the pandemic, many will still rely on online orders and health compliance stores. You'll get so much stuff. You'll also get the ability to supply from lines. And when this happens, and new industries are formed, we want to help fulfil the buyer's needs in a quick amount of time that is safe and efficient. As we progress through what we call the new normal as businesses that are trying to be profitable, it's inevitable that new ways to execute no-contact deliveries are going to emerge. And there are many benefits to small businesses and large businesses, and improve the bottom line. As curbs, the risk of spreading disease will still be eminent and will become something people will look into. It also helps drive digital payments and a healthy online presence for many.
John C. Morley: (29:27)
So the future of contactless delivery is not a question of if it's already coming, but where, and you might be saying, well, this new company is offering contactless delivery, and if I choose it, I could save 10%. I think you're gonna start wanting to save 10%. They might even say that contactless delivery will save you 20% if you do. Now people on the fence about contactless delivery are going to be like, Ugh, I don't wanna do this. There's no way I wanna do this. But when they incentivize you in such a way, it's gonna be hard not to try the candy. It'll be very, very difficult. I mean extremely, extremely difficult.
All right, so let's talk about something pretty important, which is Amazon. Yes, Amazon's had many of these reports about bare Amazon workers in the injury crisis. So is it really truthful? The answer is yes. You've got workers, you know, on the docks handling packages; life is not the same for them. Federal investigations and investigators have found the conditions in three of the company's facilities are open to big risk, quote-unquote, and serious physical harm to the workers.
John C. Morley: (31:08)
Amazon was hit with a lot of forceful safety citations by federal investigators in the US; today's news finding, and you might be saying to me, John, this is probably being blown outta portion, but it's not. Citations were released by the Occupational Health and Safety Administration, concluding that Amazon was failing to keep workers safe. The company did not properly protect them from hazards like causing serious physical harm. The agency claimed that this was true despite years of allegations from workers and state-level investigations of Amazon's injury rates. Today's action brought the first federal fine imposed on Amazon for worker musculoskeletal injuries. Wow, that's deep, but that's a major milestone for Amazon. And the fact that they've gotta really clean up their ship or get out. Now Amazon spokesperson Kelly Nattel says, and I quote, the company intends to appeal the agency's findings. Of course, she's gonna say that. We've cooperated fully, and the government allegations don't reflect the reality of safety at our sites. She also says the vast majority of our employees tell us they feel our workplace is safe. The federal government doesn't provide specific ergonomic guidance, and Amazon has investigated significant time and money in lowering musculoskeletal risk. Nattel also says that citing Amazon data that shows injury rates falling almost 50% from 2019 to 2021. Now, although this sounds great, and you may believe it, I don't. I think this is just a PR. Come on. So people will go away. Even OSHA Occupational for Safety and Health Administration's findings just recently echoed the research from a correlation of labour unions based on past injury data from the agency that concluded Amazon's warehouse injury rates are often at least double that of Walmart, its nearest competitor in size and scope.
John C. Morley: (33:37)
During the 2022 holiday season, warehouse workers described their battles with exhaustion from overwork, wrist injuries, loud noise, and high-speed productivity expectations to Wired magazine. The penalty did not match the severity of the condemnation in the new federal citation. If Amazon loses its planned appeal, it will have to pay a proposed fine of 60,269, a trifling amount for them. But a drop in the bucket for that kind of company relative to its $1 million incident. And that sounds like something that would hopefully affect and get people to wanna make a change. But OSHA finds very specific, repeated and drastic violations and can increase to millions of dollars. The oil company BP faced multiple fines amounting to over 10 million for spills and refinery accident-related violations. But the cap on the fines for the types of safety violations that can cause back injuries, fractures or sprains was much lower.
John C. Morley: (35:04)
Thus saying there was a little financial incentive for companies to change. OSHA's fines have historically been incredibly low, but companies got the highest fines possible and believed for every violation cited, as per Berkowitz of Georgetown. Close quote. Now, OSHA puts these rules in place not to give people a hard time but to make sure that they stay safe, to make sure that the data is there so that they can have a job, that they don't have to worry that they're gonna be in some type of acute or chronic care. One letter to a walk-in facility describes more than 20 sprains, fractures, bruises and lacerations feet, arms, faces, and other parts caused by workers losing control packages weighing over 50 pounds. Another centre Deltona facility described inadequate supervision of clinical personnel with appropriate clinical skills at Amazon's internal clinic for workers, including incidents where athletic trainers conducted or supervised examinations beyond the scope of their licensing. Amazon does not appear to have any quality management processes in place for its clinical staff, with major deficiencies in documenting care.
John C. Morley: (36:23)
This represents a dramatic deviation from standard practices for clinicians in the United States. Inspectors at the Deltona facility were also in, and they wrote this letter. So OSHA does not appear to be finished with Amazon. I'm happy that you guys will also hear the details in the hazard letters, and the scope of findings suggests an ongoing investigation and likely more citations and fines. As Burkwood says, the agency had told people that it will continue to investigate three additional Amazon facilities in Aurora, Colorado, Napa, Idaho, and Castleton, New York. While Amazon has developed impressive systems to ensure its customer's orders are shipped efficiently and quickly, the company has failed to show the same commitment to protecting its workers' safety and well-being. Close quote said Doug Parker, assistant Secretary of Labor for Occupational Safety and Health Administration announcement, Amazon might soon be fighting more than one citation from the agency.
John C. Morley: (37:28)
So I think what we're learning here is that even the big guys eventually are going to get in a lot of trouble. A lot of trouble, ladies and gentlemen. And so whether we're talking about technology, whether we're talking about people's safety or mental well-being, these companies have to know that they cannot get away with this crap. They have to be taught a lesson. And I can tell you something, once that lesson is taught, once these fines hit and the rules get put down, you're gonna see a lot more fines being issued or B, you're gonna see it tighten up, and I hope we're gonna see B before anything. And we never see a cuz they don't want to find more people. But what they do want to do is get to the heart of it. Amazon and all these companies have amazingly great PR people. I know cuz I'm in the media. And they really try to get people to be convinced. Are you convinced by the stories that they write? If you Google is Amazon, let's say it's Amazon safe to work at, and you will get the overall injury rate for Amazon employees is 6.5 per hundred people. That's high, which is more than double the rate of the company's main competitor, Walmart, which has a rate of three per 100.
John C. Morley: (38:58)
So is Amazon, a safe company to work for? Amazon reports its safety team is more than an army and reached 8,000 health and safety professionals globally in 2021. That's more than most companies' entire payroll. There are only 9,008 companies in the US with more than a thousand employees in total. According to government surveys. That's pretty incredible. So Amazon reports its safety team, more than an army reaching 8,000 health and safety professionals globally in 2021. So what is the most common injury at Amazon? I thought you would never ask me. That's a musculoskeletal disorder, and it accounts for about 40% of the work-related injuries in the company, impacting millions of people around the globe. Our Amazon employees are happy with their jobs. 91% of the surveyed people felt encouraged to share their ideas. 74% felt confident they could meet their career goals working at Amazon, and 91% reported to their manager to create an environment where they feel comfortable expressing their concerns. But are these people that are the truth? Are we getting a true populace or is Amazon just like squashing people?
John C. Morley: (40:25)
Are Amazon warehouses worse than others? Freeman testified, and I quote, that the overall injury rate for US workers and all occupations were 3.3 injuries per 100,000 workers in 2021. According to OSHA, the rate for all warehouses was four per 100,000. Amazon was at 7.7% per hundred thousand. That's very, very high. So if Amazon has these high injury rates, I'd have to say that it's a problem. So the rate for most serious injuries at Amazon facilities is 40% higher than at non-Amazon facilities. Amazon you think would have fewer injuries because they have all this technology, but the truth of the matter is this technology is there so they can become profitable. It's not there so they can keep their workers safe. They like to say it is, but it's not.
John C. Morley: (41:26)
Can Amazon fire you from getting injured? Well, our retaliatory termination is illegal for a worker's compensation claim. Quote, it is illegal for your employer to retaliate and terminate your employment because you have reported a workspace injury or you have filed a worker's compensation claim. Close quote. So Amazon is definitely a very big place. People ask, do I get the regular benefits that other companies give? Yes, you get your check for however many days you work the week you were terminated. I mean, I just feel that they're like this. I don't know, they're like this monster. Is it fair to quit Amazon, or should I just get fired? That's very interesting. Should I reapply later? So one lady stated, I live, I work, and I recruit in the United States and answer proceeds accordingly. If you quit but are under the impression that a firing is imminent, you aren't going to be hired back. Now, this isn't unique to Amazon, ladies and gentlemen. Every employee keeps tallies of former employees, and managers are asked if the partying employee is eligible for rehire and the circumstances described. It seems hard to include the hiring manager who would sign off on a rehire eligibility.
John C. Morley: (43:03)
One person said I was fired from my Amazon job via email for an attendance issue. But now they're saying I quit, which means I don't receive UI benefits. What should I do? How can I find out if I can be rehired after being terminated for a TOT at Amazon? Does Amazon ever hire people whom they had previously fired? Probably not. I made up my decision to resign from Amazon, which has given me PIP recently. Should I step back and justify that I am worth being here, then quit? If you get terminated from Amazon, can you be rehired? If so, how long does it take? So these are questions that many, many, many people are asking day in and day out. But you know, the thing about Amazon is that they keep changing the answers to these questions. I mean, I think that's really terrible.
John C. Morley: (43:59)
After getting fired about a decade ago, an employee who was working himself down and getting fired path took himself aside for a quick conversation. He was a good person, but his performance was suffering. He was a helpful person working in an environment that prides itself in squeezing blood out of stones and sucking our souls dry. I explained to him that a point was given him his official verbal warning that I could be working with him closely and coaching him to stay. But a lot of these people just want to get the benefit. They want to get vested. They want to do the minimum, and they want to get the maximum out of pay. I'm sure you've heard that before. So is Amazon the only one that's a problem? No, they're not. But we hear about Amazon because they have a lot of money because there are a lot of volumes there. That's why we hear about Amazon. Hey ladies and gentlemen, I am John C. Morley, a serial entrepreneur. I'm your host of the JMOR Tech Talk Show. And you know we'll be talking about other issues that are important to you, your friends, your family, your colleagues and your associates in regard to technology. So, ladies and gentlemen, I appreciate you guys tuning in. I hope you like, love, and support the channel, and definitely, ladies and gentlemen, comment below to share this with everyone on social media and make a choice to use the technology most efficiently and helpfully possible. I will see you guys on another JMOR Tech Talk Show next week, January 27th. Take care everyone and have a wonderful weekend.