card image

Radio show date 09-02-2022

Click here to watch this video



John C. Morley: (00:08)

Hi everyone. I'm John C. Morley, the host of the JMOR Tech Talk Show and Inspirations for Your Life.


John C. Morley: (01:01)

Hi everyone, it is John C. Morley here, serial entrepreneur. Welcome to the JMOR Tech Talk show. And happy September, everyone. I can't believe we are on September 2nd. Can you believe that? I can't believe that. Well, we have a great show for you guys kicking off in September, and we have some good guests coming up in the next few months, so definitely stick around. Great for you to pop in today. We have a great show, so let's just kick it off and get right into it. All right, so the first thing I want to talk to you about is we all used Twitter before, right? So Twitter is now testing out the ability for you to be able to let you edit your own tweets. So this is something that is basically in beta, and they're rolling it out to specific groups, not everyone.


John C. Morley: (01:44)

And they say, and I quote, goodbye to typos and hello edit button. So Twitter will let you hopefully edit after this test all go through. People that have fat fingers make mistakes and auto-correct challenges that are always wrong. This rollout will be gradual, and they're gonna start it internally with Twitter employees first, then Twitter blue subscribers, and then eventually, the next level going to everyone will be able to edit tweets, although the company didn't say when exactly. It is on the roadmap. So Twitter had resisted the idea a while back, fearing the spread of misinformation. Now, if this goes through, they will allow you to edit tweets only made 30 minutes after the original tweet was sent, and edit tweets will be labeled. So, okay, I get it. So you have to do it within 30 minutes, which I have no problem with.


John C. Morley: (02:38)

And it's gonna tell people that the tweet was edited. Not a big deal. I mean, LinkedIn does the same thing. So we'll have to keep our eyes peeled and see what happens with that, but I think that's gonna be pretty cool, actually. All right, so we all know about Amazon Prime, right? Well, Disney is possibly gonna launch their own version of Prime. So they're considering a membership program similar to Amazon Prime that would offer customers discounts to perks like entertainment services, as well as theme park admissions, according to the Wall Street Journal. And they dubbed the name Disney Prime, would act as a revenue boost and data gathering engine exercise for companies encouraging them to spend more money while providing personal details and preferences. I don't know how I feel about that. So Disney already has a super fan membership program, and the new service would be aimed at a wider range of customers, although the price point has not yet been made available to the public.


John C. Morley: (03:41)

A Disney spokesperson told the Wall Street Journal, and I quote, that a membership program is just one of the exciting ideas being explored. Close quote, as the company aims to quote, customize and personalize the consumer experience end quote. So I think Disney's having some challenges, as we know, they've had some quality issues while back, and I think they're just trying to get themselves back on the top of the ball because they're slipping. If you look at, you know, top theme parks right now, do you guys know? Who do you think is the top theme park in the world? Who do you think that is? Well, magic Kingdom was the biggest theme park in 2022. All right? After the Magic Kingdom at the Walt Disney World Resort, Shanghai, Disneyland, Universal Studios, Japan, and Chi Long Ocean Kingdom in Henkwin, China.


John C. Morley: (04:43)

So the question people ask is, what is the best theme park in the world? Well, it came back, it came back with some results saying that the black pool, pleasure beach in the United Kingdom has an unbeatable ride, an icon. And Walt Disney World Resort ranked number two after that, the Evelyn Resort in South Korea on the port of Ventura in Spain, Ferrari World in Abu Dubai, six Flags Magic Mountain in Los Angeles, Universal Studios, Japan, and the Alton Towers Resort in Stafford, United Kingdom. So Disney is kind of losing some of its market shares. So I think they're concerned that people now want something different. I know when I went to Disney, if you're not going for a conference, I found that it was changing, and they're hiring people at minimum wage, and they really don't care about the magic. I remember when I first went there as a child, you know, you're never supposed to see anybody empty trash, which I never did.


 John C. Morley: (05:41)

 Several years after graduating high school, I saw people empty trash in the Magic Kingdom, and I was like, you're not supposed to be emptying trash in the Magic Kingdom. It's supposed to all be magical. So, I don't know. I think they have some challenges, but let's see what's going to happen with Disney Prime and where it's going. We just have to keep our eyes peeled. All right. All right. So we've been talking about Apple for a very, very long time, and yes, another Apple store election is brewing. Can you believe this? Workers at a store in Oklahoma City have filed to hold a vote. Workers, I guess, are fed up with what's going on. And this is at the Pen Square Apple Store in Oklahoma City had filed with the National Labour Relations Board to hold a union election, becoming the third US location to have done so. According to a press release, over 70% of the store's salespeople genius admins, technicians, creatives, and operations specialists have signed cards to say they're interested in being represented by the communications workers of America or the CWA.


John C. Morley: (06:49)

So the NLRB bar for a sufficient showing of interest for an election is 30% of workers. So you might be saying, John, what the heck is, what is the NLRB? I know everybody uses these big acronyms today, and I guess we have to get used to them. It's the National Labor Relations Board, okay? So in case, you're wondering what that is now, you know, and I think after what happened in Maryland and other places, we're gonna start to see this become something that's widespread, not just something that's gonna be in one part of the country. Apple is not taking care of its workers, and neither is Amazon. I'm waiting to see when Amazon goes through a similar debacle because with people getting hurt and killed, not by any fault of the person, the conditions are just really poor.


John C. Morley: (07:44)

I've heard the conditions are not bad at Apple. However, the big challenge is that the staff is not being treated fairly. So that is a big, big problem. And with more legal challenges that are in the pipeline, yes, you heard it right. Apple is settling over its app store moderation and power. What the heck is this all about? Well, apple settles the lawsuit over its app store moderation and power. And so the developer and app store critic Costa Alfredo had settled his lawsuit with Apple, according to a report from TechCrunch. The suit was filed in March 2021, arguing that Apple made it difficult for him to sell his app Flick type on the app store after its seemingly lost interest in acquiring the tech. The lawsuit alleged that Apple used its monopoly power as the maker of the iPhone and as the company in charge of the app store to crush developers competing with it through exploitive fees and selective applications of opaque and unreasonable constraints.


John C. Morley: (08:49)

So we all know that these big companies, whether it's Apple, Google, Twitter, Instagram, meta, or Facebook, all think that they can get away with things because they have a lot of money and they're big. But what we're learning is that these companies are starting to become a little humbler because the federal communications division to trade FTC, they're coming after companies that are starting to, let's say, strut their stuff and say they're a monopoly. Whether they're doing it quietly or they're doing it arrogantly doesn't matter. If they're not giving people a chance to compete, well, they're going to get some fines or lawsuits. All right? So we'll have to see what happens. I'm sure Apple hopefully learned its lesson this time. And another interesting challenge that has come up the pike is that the chip wreck NVIDIA syncs sectors after the US restricts China sales.


John C. Morley: (09:51)

Now, what the heck's going on with this? I mean, this is insane. So September one, reported by rooters, US chip stocks tumbled with the main semiconductor index down more than 3% after NVIDIA and advanced micro devices AMD.O had said the US officials told them to stop exporting cutting-edge processors for artificial intelligence to China. NVIDIA stock plummeted to 11%, on track for its biggest one-day percentage drop since 2020. While smaller arrival AMD stocks fell almost 6%, as of midday, about 40 billion worth of NVIDIA stock market value had evaporated. Thirty companies making up the Philadelphia Semiconductor Index dot SOX lost a combined amount of a hundred billion worth of stock market value. So I think this is really saying that we need to stop with China. We need to become more sufficient within the United States of America.


John C. Morley: (10:47)

But why is this not happening? I think it's because of political power. I think it's because of a lot of things like that. And when these things happen, people just go with the way the market's going, and it may not be the greatest thing for our economy or for the people in the economy, right? But I think everyone just feels that they can control people with money and power. The truth is they can't. So if you're a company, just like we learn with the FTC and the FCC, you can't get around stuff like this because if you do, it's gonna be a big, big problem. And so when we think about this, I know there's going to be challenging. So we're gonna have to see what happens and where things are going. But I definitely know that our world needs to change.


John C. Morley: (11:49)

If it doesn't change, it will leave many people behind. And if it leaves many people behind, then we're gonna have a serious problem. And Chip wrecks are just the beginning. And so, if we think about what's going on with the stock market and how the semiconductor industry is changing, and how they're now trying to restrict things to China, hopefully, this will get the United States to wake up and say, Hey, we need to get on board and figure out how to manufacture our own chips. Not too long ago, I was speaking with somebody who was talking to a company that is actually gonna start hiring people in the US to manufacture chips in the United States. I believe that when I see it, but I think it's definitely a step in the right direction. I think our reliance on other countries, especially third-world countries, for production and stuff is a serious problem.


John C. Morley: (12:41)

And we're just putting ourselves further in debt. So this needs to stop. You know what? It has to stop if it doesn't stop. I see big, big problems, I mean, serious ones that could affect us as a country. 

All right, so we were talking about self-driving cars for a while. Well, did you know that General Motors, yes? The startup cruise recalls and revised self-driving software after a crash. So what the heck happened here? I mean, this is insane, you know general Motors startup Cruise, LLC is what they're called, said that it had, and I quote, recalled an updated software in 80 self-driving vehicles after June's crash in San Francisco that left two people injured. The federal regulators said the recalled software could incorrectly predict an oncoming vehicle's path. And Cruz said it had been determined this unusual scenario would not reoccur after the update.


John C. Morley: (13:41)

The National Highway Traffic Safety Administration, or the NHTSA, has stepped up its scrutiny of advanced driver assistance systems and autonomous vehicle systems in recent months and last year at directive all automakers and tech companies to promptly report crashes involving self-driving vehicles. So the NHTSA, just in case you weren't following the National Highway Traffic and Safety Administration, said Thursday a few weeks back that Cruz's recall filing to address a safety defect in its automated driving system server was required by law. Then why do some companies not do it? Maybe they think they can sneak it under the table, and the people never notice. But when lives are affected, that's a serious problem. The NHTSA added it expects all manufacturers, including those developing automated driving systems, to continuously ensure that they are meeting the requirements to initiate a recall for any safety issues that pose an unreasonable safety risk.


John C. Morley: (14:39)

The NHTSA said the recalled crew software could, in certain circumstances, when making an unprotected left, cause the autonomous driving system to incorrectly predict another vehicle's path or be insufficiently reactive to a sudden path change of a road user. I see that as a big, big problem. After the software update, the crew said that it had gradually reintroduced unprotected left turns, which refers to turning left, and an intersection with a solid green light that directs all traffic rather than a designated green arrow just for turning vehicles. I don't know. I still feel that self-driving vehicles have a long way to go. I mean, we're not ready for self-driving vehicles yet. Why? I believe it's because of what's going on. It really is a challenge. But I know, ladies and gentlemen, that it's definitely going to be a problem.


John C. Morley: (15:48)

I mean, definitely gonna be a problem. Why? I think it's gonna be a problem for a lot of reasons. And so I know that whatever happened definitely, you know, made some changes to what's going on. And I know, ladies and gentlemen, that everything happening, people are concerned not only about their safety, okay, but they're concerned about a lot of things. I mean, a lot of things. What kinds of things? A lot. And so that is gonna be an interesting challenge. But we're gonna have to see what happens and where it's going. We're just gonna have to sit tight. And I think, you know, the fact that people want autonomous vehicles is great. I just feel that it's something that we can't jump to the punch tomorrow. We just can't. So that's a serious problem.


John C. Morley: (17:02)

And I know that these cars mean big bucks for these manufacturers. However, safety is a paramount concern. I mean, it's the highest concern, the deepest concern. So if vehicle manufacturers are not prioritizing safety, then why the heck are they in business? Just to make money? And I think that's stupid because our life is the most precious thing in our world. But automakers don't see it this way until they get slapped with a fine. So kudos to GM and what they're doing. And hopefully, some of the other companies, I'm not gonna mention their names, will be responsive and accountable for the types of things they deploy and the solutions before they actually hit the main market. All right, ladies and gentlemen, Taiwan's President say she looks forward to producing democracy chips with the US. What the heck is this all about?


John C. Morley: (18:11)

Taiwan had stated, you know, that they wanna produce these democracy chips with the United States and President Tying, when told, visiting governor of the US state of Arizona, Doug Ducey, on Thursday the latest in a string of senior officials from the country to visit, "Taiwan has been keen to show the United States its most important international backer and arms supplier despite the lack of formal diplomatic ties that is a reliable friend as global chip crunch impacts auto production and consumer electronics, Taiwan's semiconductor manufacturing a major apple ink supplier and the world's largest contract chip manufacturer is constructing a 12 billion plant in Arizona.

I think that is a big kudos because we need production for these things to be in the United States. So, kudos, kudos, kudos to Taiwan for doing that. I think if they didn't do that, I think we probably would've just ousted them.


John C. Morley: (19:18)

And it would've been bad for the economy and lots of things. So I'm happy to see that they're gonna do that in the face of an authoritarian expansion system. In the challenges of the post-pandemic era, Taiwan seeks to bolster cooperation with the United States in the semiconductor and other high-tech industries, Thai said at the meeting in the presidential office in Taipei. So I think they're on board, and they wanna do what's right, and we all know this is gonna help our economy, help their economy and help everyone in the world. And so Arizona is also where the Taiwanese F-16 pilots train at the Luke Air Force Base, which TA also mentioned. Taiwan and the United States will continue to build on their important alliance to safeguard peace and stability in the Indo-Pacific. China claims Taiwan as its territory despite the strong objections of the democratic area-elected government in Taipei, which rejects Beijing's sovereignty claims.


John C. Morley: (20:10)

China has been carrying out military drills near Taiwan since Pelosi's visit to express its anger at what it views as stepped-up US support for the island. So I think what's happening is good. And my only question is, where is this going? Is this really gonna do something for us, or is this a placation? I don't know. It sounds like it's good cause they're spending a lot of money to build a factory here, but is that really gonna go through in the best way? I don't know. I hope that they're going to hire all US people, a lot of US people, I should say, and that they are going to truly be a big pipeline for the United States because if that happens now, I'll be able to get chips faster. We'll be able to get them more reliably. And when things are manufactured in the United States, I feel that quality is a little better.


John C. Morley: (21:08)

So I think that's good. There'll be more r and d because now we're gonna have things right in the United States, and Arizona's close to a lot of states, and we can get things in that Arizona very easily by FedEx, DHL, UPS, et cetera, and other carriers. So I'm excited about what's happening. Now, the question you might be asking me is, you know, when is this new semiconductor plant in Arizona going to open? Well, the project is under construction on 1029 acres of land near Interstate 17, and Loop 303 at the TSMC purchased in December of 2020. And according to the company representative, the construction is scheduled to be operational in 2024. The project represents the largest foreign direct investment in Arizona's history. So interesting. As you said, they're hoping to begin mass protection in the first quarter of 2024.


John C. Morley: (22:15)

The question I have is when will it be ready for use? And I think it's an enormous project. They said it's on schedule to start operations in 2024. The CSMC is spending 89 million to buy this 1128 acre of undeveloped land. So it's very interesting. And we're gonna have to see Taiwan semiconductor is basically what is buying it. So if you see, again, we have more acronyms, the TSMC again, which is Taiwan Semiconductor Manufacturing Company. So I'm very happy to hear that this is coming to the United States and that this is gonna open up a lot more jobs. And I'm really excited because this is amazing. They're saying the construction started in 2021, so it's a little confusing, but I think it means they're going to be ready by 2024 to operate.


It's a little confusing some of the jargon here, what they're saying. So it'll be production ready in 2024. That's what they're saying. So they're gonna be ready to produce in 2024. So I think that's what they were saying on June 1st of 2021 when they began the construction. So I think this is great, and I think if we can get more companies to do this, I think it gives the United States some control, and I think it gives the other companies an edge because that shows that they wanna work with the United States. I mean, let's just think of, for a moment, Lenovo laptops, right? Let's think for a moment. The Lenovo could be manufactured right here in Arizona. That would really change. We all know the debacle, as you know, IBM ThinkPad, then they license off the rights to Lenovo.


John C. Morley: (24:39)

As long as IBM still has the authority to service them, that's what was the agreement, and that has to stay in place. So IBM wants to be in the service business. They don't wanna be in the manufacturing business. So I think that's good. I'm happy with where it's going, and I look forward to great success, especially with things like robots and stuff like that. So we could have factories now producing that right here in the United States. So that would be really cool. All right. 

Bosch, we all know Bosch. Bosch produces great dishwashers. They produce lots of other great appliances to invest 200 million to make fuel cell stacks in South Carolina. What is all this about? Well, Bosch, as you know, continues growth to support the hydrogen economy, and their first production of a fuel cell technology in the United States started August 31st, 2022, and the stack is the heart of a fuel cell power module that will propel Class eight trucks.


John C. Morley: (25:38)

The Anderson facility will expand on its expertise in electronics and sensors with new production supporting fuel cells, and Bosch's proficiency and commercializing technology will make mass production of fuel cell stacks possible. And they're saying that the production of this particular plant won't start until 2026. So the release of it was August 31st, 2022, when they let Globe Newswire know, but the plant is gonna actually start production in 2026. So that's pretty good. So right now, they're starting the production of the plant, but now the production of actually being able to make things that's really cool. So this is something that they've been waiting on bated breath for years, and Bosch expands its deep manufacturing presence in South Carolina, which I think is great. Do you guys know where it is Bosch's headquarters? Does anybody know? Well, Bosch's headquarters is in Girlingen, Germany.


John C. Morley: (26:37)

But where is Bosch headquartered in the US? So Robert Bosch, commonly known as Bosch, is a German multinational engineering technology company headquartered in Girlingen, Germany. The company was founded by Robert Bosch in Stuttgart in 1886, and Bosch is 92% owned by Robert Bosch, stifling a charitable institution. I think that's pretty amazing. And you might be saying, well, who owns Bosch? Well, 94% of the share capital of Robert Bosch, GMBH is held by Robert Bosch Sifting, a charitable foundation, and the remaining shares are held by Robert Bosch, GMBH, and by a corporation owned by the Bosch family. Bosch has always had a very high level of engineering, and Mike Manti is the president of Bosch in North America. And so I think this is pretty good.


John C. Morley: (27:38)

You know, what's going on? You know, obviously, they're not an inexpensive product, but you know, right now Bosch is headquartered in Detroit, United States of America, and now they're gonna expand their presence in South Carolina. So I think this is really a great turn of events with the new Bosch Fuel cell offering long ranges and short refueling times to vehicles to be openly near CO2. So I think this is, you know, really cool, and mobile fuel cells offer long ranges, as we said, shorter fueling times and nearly CO2-free fuel. The fuel stack converts hydrogen and ambient oxygen into electrical energy. I think that is absolutely amazing. So I think the key here is that as companies pioneer forward, they need to build technology that's gonna help our world. I think that's the most important thing in our lives, and it's going to help others, so not just help their company, but it's gonna help others.


John C. Morley: (28:45)

And if we can do that as a company, then I believe there's a lot that we can do together. I mean, I think that's the main thing. And just understanding, you know, what the company's missions are, where they're going, why they're doing something a certain way. And the question that everyone asks me every day is, where is robotic manufacturing going? And, you know, that's a great question. 

Labor costs are rising, and there is a brand-new inventory system. Yes, it's in stores, you know what I'm talking about.


John C. Morley: (29:30)

So yes, they have a brand new inventory system at Stop and Shop, and the robot is actually called Tally. So Tally is this new robotic system. It looks very similar to other robots they've had. And so this tally inventory system is meant to help because they're short on staff. And so the thing that's interesting about this is that this robot can do its work every single day and really never calls in sick. So we all remember Marty. Marty was actually designed by a company that actually owns Stop and Shop. So in the world of supermarkets, roaming robots stop, and shop monitors are about to get some competition. And so ShopRite has 20 Connecticut locations and launched a pilot program to bring robots named Tally to its stores just this year. I know I saw one not too far, right here in Franklin Lakes, that was doing inventory, and officials with SI Robotics, the California company that developed Tally, confirmed Shop Rights plans and what they're doing.


John C. Morley: (31:05)

And I think this is amazing but is it replacing labor? I think we can't get labor and we're gonna have to see what's happening. And is this really a good thing? I think as long as it doesn't take away from the labor we need, we can't find the labor to do the jobs we need. So ShopRite's new robot tally will begin roaming store aisles and gonna be very interesting because it's a tall robot. Basically, it can count and check locations for items, make sure they are in the right place, scan barcodes, and take pictures. So I think it's pretty interesting what's going on. And the question I have is, where else are we going? Well, we're gonna see a lot more automation robots. I feel that we just need to not put a robot in the place of a human's job.


John C. Morley: (32:10)

So if you're at a restaurant, I don't want to see robots taking orders. I don't mind the robots actually preparing the food, provided it's not culinary. And I also don't mind a robot helping with some of the tasks behind the scenes like maybe that's side work and cleaning and stuff like that. But I don't think the robot should be in the presence of the customer. So what I want to call is something Disney uses onstage and offstage. So onstage means that's the things that the clients see every single day. Offstage is what the clients don't see, and that's what only management sees or the employees see. So I know when I took a course in Disney many years ago, they had onstage and offstage, and they were very picky that whenever you go onstage, that has to be perfect and prim and proper.


John C. Morley: (33:03)

Same thing in a store like Nordstrom's, JC Pennies, or any big store you visit. They have their onstage look, which has to be prim and proper and to the lines. Then they have their offstage, which isn't nice, but it's not as glitzy and not as attractive looking as the onstage. So before I say goodbye because we're at the top for an hour, again, I can't believe we're at the end of our show. I know that Marcus will be joining us, hopefully back in another couple of weeks. He's been doing some things, but as you know, the company he's working with has been expanding, but we're looking forward to having him back as his co-host very soon cuz we definitely do miss him on the show from his company, transform new media networks. And it's great to be a part of them and all the great things they're doing along with his radio station and stuff like that.


John C. Morley: (33:56)

Also, ladies and gentlemen, if you're looking for great content to improve the quality of your life and everyone else in it that you care so much about, what are you waiting for? Go to Yes, it's very easy to visit that link. And I'm gonna go ahead and put that on the screen for you right now. So you can go to, And if you click on that, you'll be able to get great information. You'll be able to go to my link tree, which has so much information. I mean, there's a John's Daily National Day video, there's TikTok, there are science channels, there are motivational channels, there's a JC mc Academy coaching, there's so much there, and you can watch it now.

You could watch it at 3:00 AM; you could watch it at 4:00 AM. You can watch it anytime you want. There are so many nuggets there. The thing we launched today was all about empathy. Do you know what empathy is? Empathy is not just being there for someone. It understands their feelings. So I like to use the example of somebody who passed away. You had a pet that passed away. You should never presume that that pet or the family member or a brother or sister, cousin or aunt, uncle, mother, or father is exactly the same because even though it's important, what I would say to somebody is, look, I've lost loved ones in the past, or I've lost pets before in the past, and I know what it felt like for me, but I don't want to even try to say that I know what you're feeling.


 John C. Morley: (35:43)

 I know what I felt, and I know it wasn't good, but I know everyone's different, and I'd love to hear how you're feeling right now or how I might be able to help you. And so I think when you approach it from that perspective, people are more open to wanting to talk with you. They don't see you as a know-it-all. They see you as somebody who's humble. Somebody who cares about them. But if you come off like well, I lost somebody too, and it's no big deal, just mourn to go back to work. You see, that's an arrogant somebody, right? And I think the problem is a lot of people in our world might have these things, but they come in these compartments, and they feel that they live in a bubble. And when they lead the bubble, it's like their empathy goes away.


 John C. Morley: (36:32)

 And order to be a success in our world, you have to be understanding. You have to be empathetic. Should be humble too. A need to understand another thing when someone has a situation to empathize with them, you try to understand their feelings, but you should never say that you truly know how they're feeling. Because when you do that, that's a recipe for somebody who's gonna fight back. Well, I know you lost and how you feel. So I say, look, I know you lost someone. I've lost relatives in my life, and I know I didn't feel good, what it's like, but I don't even wanna say I know how you feel because everyone takes their losses completely differently. And they might be open to saying, yeah, thanks, I appreciate that. How are you feeling? Oh, I'm feeling lousy.

You know that grandmother, that grandfather, that was my life. They took me out to the park every week, or they took me to lunch every first Friday, or they took me on my first trip to Disney World or whatever it was. And because when I say I had grandparents that took me places too, and I don't know if it's similar, but I miss them. I miss not being able to pick up the phone. I know sometimes I pick up the phone and I dial their phone. I'm like, wait; I can't call them. They're not alive.


 John C. Morley: (38:05)

 And I don't need to cry. But just thought that I could pick up the phone and call them, tell them I love them. Tell them I want to come over, but I can't. And I know that they're watching over me. I know they're telling me, John, don't be sad. I know they're telling me that they're proud of me. I know they're telling me that they're protecting me, that they're not just watching over me, that they're praying for me, and that when I get a victory, they're rooting right along with me in heaven. And taking a moment to hear that makes me feel good. Sometimes I have a dream, and I might see my grandparents, and I say to them, you know I miss you, and I wanna share this with you because when those that you love are alive, take every moment to spend it with them. Because when they're not with you, you're gonna wish that you spent more time with those people.


 John C. Morley: (39:40)

 Having a friend that maybe lost a grandparent too, even though that might be the same to you, it may not be the same to them. Let them tell you about their experience. Let them cry. The best thing you could say to them is, Hey, I lost a grandparent. I lost a color. I lost all my grandparents, and I feel pretty bad. I don't know exactly how you're feeling or if it's the same or not. And they're gonna wanna share with you what's going if I said, Hey, you know, I lost my grandparents, and I know you lost yours, and I'm sure it's probably the same thing. No, don't do that, because that person's gonna resent you. They're gonna be mad at you because everyone losing somebody is special to them. There could be a million grandparents, and 200 people lost their grandparents, but each one is different.


 John C. Morley: (40:35)

 Even though you all did similar things, each person's gonna react differently. So when you say, look, I lost this person. I don't know what it feels like for you to lose yours, but I know what it felt like to lose mine. And if you want to share how you're feeling with me, I'd be happy to listen. See, that's what a person needs. That's what empathy is. But let's just end with this. And this comes right from my good friend Miriam Webster. Gonna end with the definition of empathy. Empathy is a noun. The action of understanding, being aware of being sensitive to vicariously experiencing the feelings, thoughts, and experiences of another, of either the past or present, without having the feelings, thoughts, and experience fully communicated in an objectively explicit manner, the imaginative projection of a subjective state into an object so that the object appears to be infused with it.


 John C. Morley: (41:38)

 I know we often want to discount somebody because we just want to move on. Let's slow down. Let's not rush somebody through their feelings or through their situation. Let's empathize with them. And if we can't empathize with them for something we're going through or something in our own lives, just politely excuse yourself. You can say, Hey, look, I know you're going through something right now. I just went through something right now. I can't talk with you at the moment. It's nothing personal, and they're gonna respect you. That's the most important thing I have to say to you. If you'd like to be a guest on the JMOR Tech Talk show, go to, click on Reach Out today, and apply by filling out the application. We'll reach out to you if we feel that you're a match after you submit your proposal.


 John C. Morley: (42:31)

 And I wanna thank you so much for joining us today on the JMOR Tech Talk show. Happy September, everyone. I hope you guys have a happy, safe, wonderful, relaxing, long Memorial Day weekend. And remember, technology is a tool, just like everything else. The choice to use it for good or for bad is completely up to you. Let's start using technology to make our lives and those we care about so much a better place. And I'll see you guys next. Yes, next Friday, September 9th. Enjoy that weekend. Don't eat too much at the picnic table, and remember to exercise, and I'll see you guys next week.


Click here to watch this video